Acadia will be the best regional insurance company in the Northeast, providing superior customer service.  We will support the independent agency system, our employees' development, and our local communities; consistently producing the highest possible return on equity.

A Strong Future for Acadia

We realize this when:

• We achieve a consistent underwriting profit.
• We challenge the status quo and pursue profitable opportunities
• We are professional and ethical in all our business dealings
• We foster an environment of open and honest communications with agents, insureds, and employees

Strong Relationships with Our Customers

We realize this when:

• We make decisions closest to the customer
• We act in a common sense manner and if something makes sense, we find a way to do it
• We provide superior service, even if it makes our jobs more difficult

Commitment to the Success
and Well-Being of Our Employees

We realize this when:

• We provide and encourage individual development and enable career growth
• We encourage teamwork and a free exchange of ideas from everyone and believe it is what's right not who's right
• We foster individual accountability and reward achievement
• We have an environment where employees are treated fairly and ethically

Improving our Communities and our Environment

We realize this when:

• We positively impact the communities where we work and live
• We are environmentally responsible