While cleaning a double oven, you spill the chemical onto the wood kitchen floor, causing serious damage to the finish.
The weather is beautiful and the air is still, until the ladder you’re moving accidentally shatters the homeowner’s second-story window that you were about to clean.
A few small drips from the toilet brush holder lands on the client’s bathroom accent rug and there’s no way of getting the bleach spots out.
A crew member’s key to your client’s home is stolen and used to enter and steal your client’s property resulting in theft of property and need to replace all locks on their home.
For those working in the cleaning and janitorial service industry, you know accidents like this can happen in an instant, resulting in immediate damage or theft to a client’s property. In the examples above, your business may be held accountable, and ultimately be responsible for reimbursement.
Mishaps can easily range in cost from $$ – $$$$$$. If your business was on the receiving end of an expensive claim, could it take the financial hit?
According to the most recent statistics, there are over 3.25 million people working in the cleaning services industry in the United States, with 922,000 being maids and housekeepers. Currently the average salary in the industry is approximately $27,000, according to ZipRecruiter’s February 2019 numbers. If you’re a sole proprietor it’s particularly important not to jeopardize any of your hard-earned income to unforeseen accidents and misfortune.
Today there are all types of cleaning services, including niche businesses such as window cleaning, chimney sweeping, carpet & upholstery cleaning, blind cleaning, and pressure washing. Cleaning professionals in every category recognize that safety and training, experience, and quality customer support aren’t always enough to protect a business from financial hardship or ruin. While it’s important to understand the risks associated with the particular services you provide, it’s also important to understand that it’s difficult to predict if and when an accident will happen.
Safeguarding your work with liability insurance will help you minimize your business risk and give you peace of mind. Some specific coverage enhancements to look for include:
- Damage to clients’ property while in your care
- Theft by employee of your client’s property
- Lost key replacement coverage
- Hired and non-owned auto liability if you have employees driving their own vehicles to client locations
Before purchasing insurance, consider these three tactics for determining the best policy for your cleaning business:
- Understand your risk exposure – Inherent to every business are certain risks. In the cleaning services sector you or your employees may cause damage or theft to a client’s property or an accident may occur while traveling to and from work locations in a business vehicle. You’ll want protection from property damage claims and potential lawsuits.
- Shop for value – You need to find a balance so as not to be underinsured or over-insured. Very inexpensive policies with minimal coverage limits may not provide all the protection you require. And very expensive policies may offer unnecessary benefits that can potentially affect your financial bottom line. Look for tailored coverage that meets your specific needs.
- Work with an agent – Find a top-rated insurance provider that is knowledgeable specifically about the cleaning industry. A reputable agent will understand how to sufficiently protect your business in its current state and as it continues to grow. Consider an Acadia agent and experience the difference of working with a partner who is local to your area and knows your industry.
To help you prepare for an initial discussion with your agent, gather information about your business regarding: the number of employees you have, the number and types of vehicles you’re using for business purposes, any type of lease or license requirements and your estimated revenue for the year. These details will help your agent begin to determine the best policy or policies for your business and help ensure that you have no gaps in your coverage that could lead to unwanted surprises down the road.
Purchasing insurance for your cleaning service company is important to the overall sustainability of your business. Having the right protection in place can help mitigate a loss that could potentially wipe out everything you have worked hard to build. If you’re ready to get a quote and work with a local agent in your area, Acadia is here for you with tailored cleaning services insurance.
Acadia Insurance is pleased to share this material with its customers. Please note, however, that nothing in this document should be construed as legal advice or the provision of professional consulting services. This material is for general informational purposes only, and while reasonable care has been utilized in compiling this information, no warranty or representation is made as to accuracy or completeness.