All businesses rely on customer information to successfully run their business. With cyber crime generating $1.5 trillion in profit in 2018 alone1, it is more important than ever to safeguard customer data to prevent a data breach or cyber attack. Should personal data of your customers become exposed by accident or by malicious intent, your business could be at risk for regulatory fines and even lawsuits.

Claim Reporting

In the event of a breach or ransomware event, please contact the Acadia Insurance Cyber Incident Evaluation Hotline at 844-301-0201 or email our team at [email protected].

Claim Reporting Tips:

Please be prepared to provide the following information when reporting your claim:

  • your full name,
  • business name,
  • phone number,
  • policy number, and
  • the date when you first became aware of the breach event

If calling the hotline, you will be asked to leave a voicemail message with the above information. After leaving the voicemail, a representative from the Mullen and Mahon law firm will contact you within two business hours to discuss the event and to help you develop a response plan.


If you are a California resident, please click on the following link for an important notice regarding the collection of Personal Information. California CCPA Notice