Acadia Insurance will be the best regional insurance company in the Northeast, providing outstanding service and insurance solutions in partnership with selected independent agents. We will be considered a great place to work by our employees and a company that actively supports our local communities. We will be known for risk expertise, market stability and generating superior risk adjusted returns on our capital.

Our Guiding Principles

A Strong Future for Acadia

We realize this when:

  • We are professional and ethical in everything we do; integrity is paramount
  • Consistently achieving our financial objectives keeps us strong and viable and allows for continued investment in our people and business
  • We constantly look for ways to be better and are never satisfied with the status quo
  • We build and maintain trust in our relationships

Strong Relationships with Our Customers

We realize this when:

  • We make decisions closest to the customer
  • We listen to our agents
  • We act in a common sense manner and if something makes sense, we find a way to do it
  • We provide superior service, even if it makes our jobs more difficult
  • We believe technology should augment the personal relationship, not transcend it
  • We can be counted on to provide a consistent market for our agents

Commitment to the Success and Well-Being of Our Employees

We realize this when:

  • We treat each other fairly and with dignity and respect
  • We strongly encourage constant learning, creative thinking and measured risk taking
  • Our employees own their career development and can expect our assistance and support
  • We work as a team and believe it’s what’s right, not who’s right
  • We expect individual accountability and reward achievement

Improving our Communities and our Environment

We realize this when:

  • We are active in our communities and make a difference
  • Local employees determine how best to positively impact their own local communities
  • We focus on the sustainability of our environment
  • We seek to make a lasting difference for our key constituencies