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Local Insurance, Global Strength

Acadia has been a premier commercial property and casualty insurance provider in New England and New York since our founding in 1992. Over three decades later, we continue to have a significant presence in this region, committed to maintaining close relationships with those we insure, our communities, and the professional independent agents and brokers we partner with.

Our Vision in Action

Our Vision in Action

At Acadia, our vision is rooted in our values. We deliver personalized service through locally empowered teams, guided by a people-first culture and a commitment to doing what's right. We help communities thrive - restoring businesses through our claims process and supporting growth through education and value-added services. We foster collaboration, embrace diverse perspectives, and invest in employee development to better serve our customers. With integrity and trust at the core of everything we do, we strive to be the most responsive and reliable insurance partner, delivering exceptional service and lasting value.

Our Guiding Principles

Commitment to a Bright Future

 

  • Consistently achieving our financial objectives enables us to reinvest in our people, business, and community.
  • We are willing to innovate and disrupt the status quo – to make meaningful changes today for a better tomorrow.
  • We welcome big and small ideas that create new value for our customers and we advance them with purpose. 
  • We reward constant learning, curiosity, experimentation, and measured risk taking.  When mistakes occur, we focus on what we have learned.
  • We seek to deliver common sense solutions, prioritizing the achievement of outcomes over process.

Strong Relationships with Our Customers

 

  • We build lasting relationships as Trusted Advisors with our agents that make us a preferred partner for customers small and large. 
  • We listen and make decisions closest to our customers.
  • We provide superior service and respond with a sense of urgency.
  • We believe technology should augment personal connections, not transcend them.
  • We provide our customers with a reliable market through measured risk taking.

Commitment to the Success and Well-Being of Our Employees

  • We value diversity of perspective and encourage collaboration as we recognize it makes us better and leads to stronger outcomes - “Everything Counts, Everyone Matters.®”
  • We want employees to feel comfortable bringing their whole selves to work, to enjoy their work and to know they are making a difference.
  • Our employees own their career development and can expect guidance and support.

Improving our Communities and our Environment

  • We are active in our communities and make a difference.
  • We seek to make a lasting impact for our stakeholders. 
  • Employees can participate in committees that direct philanthropic giving, outreach, and volunteering in their local communities.

Foundation Built on Integrity and Caring

  • We are ethical in everything we do.
  • We act like owners - every employee is accountable and contributes to the organization’s success.
  • We prioritize collaboration and work across teams. 
  • Our interactions are respectful, thoughtful, and professional.
  • We are trustworthy – customers and co-workers can count on us to consistently meet our commitments.

Our Culture – 
What sets Acadia apart

Acadia's culture is rooted in a deep sense of ownership and purpose. Our employees take great pride in their work, driven by a shared mission to do what's right for our clients, our business, and our communities. This dedication creates an environment where we are not just a business, but a partner. We believe in providing superior service, even when it's challenging, because that's what builds trust and long-term relationships. Our commitment to being accessible and responsive is a testament to our core belief that our customers are our greatest priority.

Careers

Our Regional Footprint

Acadia is a regional business offering commercial property casualty insurance through appointed independent insurance agents. Our employees live and work in the territories they serve, maintaining a deep understanding of the local market and the expertise to develop an insurance program to address your unique needs.

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