Synergy Risk Management

We believe in a "can do," common sense approach to protecting your business. Acadia’s Synergy Risk Management is our unique program designed to integrate the expertise of our underwriting, claims, and loss control professionals, helping you proactively identify and address potential exposures before they lead to accidents. We help to create a safer work environment and better manage insurance costs.

Tailored Risk Management for Your Business

Our Synergy Risk Management program is tailored for business owners who are committed to the safety of their employees, customers, and property. We work closely with you and your insurance agent, investing time to understand your business — what you do, your location, and specific exposures. From this comprehensive understanding, we design a Customized Service Plan focused on your needs, setting a proactive plan for the coming year to reduce your risks and help manage insurance costs.

Customized Service

Our Synergy Risk Management program is tailored to your specific business needs, by designing a unique Service Plan. This plan leverages the experience of our underwriters' market understanding, a loss control services coordinator, a key claim contact, and includes proactive audit reviews to allow a collaborative approach to the annual premium analysis.

Collaboration with Your Agency and Your Acadia Team

Synergy thrives on collaboration, fostering a unique relationship-based service with your agent and policyholder for enhanced transparency. We build a Customized Service Plan through regularly scheduled meetings, including workers compensation experience modification reviews, acting as a trusted advisor to help you understand market conditions and manage exposures.

Specialized Training Resources and Services

We provide valuable resources and services to enhance your safety and proactively manage risk. This includes tailored on-site training like safe driver training, priority access to specialized services such as fleet safety management and ergonomics assessment, and our convenient online customer portal to view billing, claims activity, and policy details from any device.

Why Acadia

We understand the unique dynamics of businesses in New England and New York, and we're committed to being the partner you can count on. Our vision and values show a deep commitment to individualized service, embodied in our focus on Closer Coverage^SM. We believe that delivering superior service means having an in-depth knowledge of your business, understanding risk from your perspective, and being your trusted advisor. We're here to provide the peace of mind that comes with truly personalized service, built on three key pillars:

Learn more about us

We are deeply rooted in the communities we serve, ensuring that our local experts understand your unique needs and are readily available to provide support. Our customers consistently rate our claims service highly, with a 97% satisfaction rating — a testament to our commitment to exceptional service.
We offer customized insurance solutions backed by targeted loss control programs designed to address your specific risks. We partner with you to enhance safety and reduce potential financial losses by focusing on key areas such as employee protection, commercial vehicles, and liability management.
We are committed to fostering close relationships with our insureds, communities, and professional independent insurance agents, empowering our teams to deliver expert guidance and cultivating a collaborative partnership.

Learn more about us

How can we help you?

Pay Bill

Explore our flexible billing options, including convenient online payments and diverse installment plans, all designed for your ease.

Report Claim

Have a loss to report? Our experienced local claim representatives offer same-day contact and a 97% customer satisfaction rating to get you back on track quickly.

Find An Agent

Ready for Closer Coverage^SM and a customized insurance solution? Speak with one of our trusted independent insurance agents to start building your protection.

Connect with Our Loss Control Team

Our local risk management professionals can assist you with loss control practices tailored for your business. To learn more about our comprehensive approach and services, contact your Acadia insurance agent who can guide you to the right resources and the dedicated risk management team members.